MOLARI Adventure Touring Co. Ltd. - Privacy Policy
Effective date: 1st January, 2026
The website www.molaritours.com (the "Site") is owned and operated by MOLARI Adventure Touring Co. Ltd. (MOLARI). MOLARI Adventure Touring Co. Ltd. is the data controller and can be contacted at:
info@molaritours.com
(587) 700-3476
________________________________________
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site and/or services of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected;
- The rights of Site users; and
- The Site's cookie policy.
This Privacy Policy applies in addition to our terms and conditions of sale, which are also available on the Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
Consent
By using our Site or services users agree that they consent to:
- The conditions set out in this Privacy Policy.
When the sole legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by emailing: info@molaritours.com.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
- Users have provided their consent to the processing of their data for one or more specific purposes;
- Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: to provide information relating to our services as part of responses to requests for information and/or contact form submissions from users on our website or other booking or promotional channels; and
- Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: with regards to the information requested in the participation waiver that is required prior to participation in any MOLARI activities, we will be unable to provide services/participation will not be permitted if the information is not provided.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site or services, we may automatically collect and store the following information:
- IP address;
- Geographical location;
- Hardware and software details;
- Clicked links;
- Content viewed - this may include information related to your browsing history (including pages you have visited, content reviewed, and apps reviewed), search history, and access to and use of our Services (including automatic collection of information as described in more detail in this Privacy Policy);
- Biographical information & identifiers - this may include your name; phone number, postal, billing, and email address; other information about yourself that you have voluntarily disclosed; unique personal identifier; online identifier; and other similar identifiers;
- Personal information categories listed in the California customer records statute - this may include your billing and payment card information and certain information that you provide to support our facilitation of the Services;
- Commercial Information - this may include information related to products or services that you have purchased or obtained, including details of your relationship with MOLARI.
- Visual and Audio Information - this may include photos you provide and any communications we have received when you contact our team, including inbound and outbound calls.
- Inferences Drawn from the Above - we may generate inferences based on the above categories of personal information; and
- Sensitive Personal Information - The following categories are considered “sensitive personal information” under certain privacy laws: precise geolocation data, race, ethnicity, sexual orientation, religion, driver’s license number, or passport number. To the extent that we use or disclose any “sensitive personal information” or “sensitive data”, as those terms are defined in applicable privacy laws, we do not use or disclose the sensitive personal information for the purpose of inferring characteristics about you or for any purpose other than limited permissible purposes, such as providing our Services and verifying, maintaining the quality of, and improving our Services.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site or use our services:
- First and last name;
- Age;
- Date of birth;
- Email address;
- Phone number;
- Address;
- Medical background and other medical information;
- Payment information; and
- Auto fill data.
This data may be collected using the following methods:
- When you compete our Waiver & Liability Release and Medical Information Form (either directly on our site, or when sent to another url for secure signing via third party e-signing software, or when signing in person);
- When completing an enquiry form on the Site; and
- When contacting us via other methods to make an enquiry, or when making a booking for our services.
How We Use Personal Data
We use the personal data that we collect only for specific purposes. This includes, but is not limited to, offering our services, to manage your registration/booking, including your access to and use of our services, to manage and facilitate booking enquiries and bookings processed via our Site or services, to communicate with you about your use of our services, to respond to, or follow up on, your comments and questions and otherwise provide customer service, notify you about changes to our terms or privacy policy, ask you to leave a review or take a survey, operate and improve our services, personalize your experience on our Site, measure interest in and improve our services, notify you about promotions and special offers, to invite you to partake in a prize draw or competition, to protect, investigate and deter against fraudulent or illicit activity, unauthorized or illegal activity, administer and protect our business and to resolve disputes or troubleshoot problems.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform a contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- With your consent.
- Where we need to comply with a legal or regulatory obligation.
- Marketing
- You may receive marketing messages from us if you have given your consent, if you have requested to receive them, or if you have purchased services from us and if you have not opted out of receiving marketing messages.
Each time you receive an email of this type, you will be able to tell us if you no longer wish to receive them by clicking on the unsubscribe link that you will find at the bottom of each communication you receive from us, or by e-mailing info@molaritours.com with your request.
Who We Share Personal Data With
Employees and Contractors
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Third Parties
We may share user data with the following third parties:
- Partners with whom we work on the provision of services;
- Emergency responders and other medical practitioners.
We may share the following user data with third parties:
- Name and contact information;
- Medical background and other medical information.
We may share user data with third parties for the following purposes:
- Provision and improvement of services;
- Targeted advertising; and
- Provision of medical or evacuation services.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another site administered by a third party, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
For data collected via our website enquiry form, user data will be stored for: 1 year.
For data collected on our Waiver & Liability Release and Medical Information Form, user data will be stored for: up to 7 years (or if a participant is under 18 years of age at the time of participation/waiver completion: 7 years from when they turn 18 years of age).
In line with our local governance and insurance obligations, all completed Waiver & Liability Release and Medical Information Forms are securely kept and stored for a period of up to 7 years (unless participants are under the age of 18, in which case they are securely kept and stored for up to 7 years from when they turn 18).
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
We protect your data using secure, encrypted infrastructure. Access is restricted to a limited number of team members with a legitimate need to know, all of whom are bound by strict confidentiality requirements.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Your Rights as a User
Under the GDPR, you have the following rights:
- Right to be informed;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability; and
- Right to object.
Children
We collect the personal data of participants under 18 years of age on our tours via our Waiver & Liability Releases and Medical Information Forms. A parent/guardian is required to review and sign this document on behalf of any participant aged under 18.
Please see our Children's Privacy Policy for additional information on how we deal with children's personal data.
How to Access, Modify, Delete, or Challenge the Data Collected
You have the right to access, modify, or request the deletion of your personal data. Please note that these requests are subject to our data retention obligations, specifically regarding Waiver & Liability Release and Medical Information Forms, which we must maintain for legal and insurance purposes. To exercise any of your rights under the GDPR or local privacy laws, or for more information on how we might have used your data, please contact our Data Protection Officer:
Russell Brown
info@molaritours.com
(587) 700-3476
________________________________________
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
- You can opt-out of the use of your personal data for marketing emails and sharing with third parties (where not required for the provision of services). You can opt-out by emailing: info@molaritours.com.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
- Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
- Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
- Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
- Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes: Monitor user preferences to tailor advertisements around their interests.
Additional Clauses
Please note that by using our services or participating in our tours, you consent to our Media Release as outlined in our participation Waiver & Liability Release.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Office of the Information and Privacy Commissioner (OIPC) of Alberta.
Contact Information
If you have any questions, concerns or complaints, you can contact our data protection officer, Russell Brown, at:
info@molaritours.com
(587) 700-3476
________________________________________
Children's Privacy Policy
Website: www.molaritours.com (the "Site")
This Children's Privacy Policy supplements the www.molaritours.com Privacy Policy and applies to the personal information of children in the United States who are under the age of thirteen (13) ("child" or "children"). This Children's Privacy Policy is made in accordance with the United States Children's Online Privacy Protection Act ("COPPA"). Any terms defined in COPPA have the same meaning when used in this Children's Privacy Policy.
Children's Data We Collect
We collect some personal data of participants under 18 years of age on our tours, including from children, via our Waiver & Liability Releases and Medical Information Forms. A parent/guardian is required to review and sign this document on behalf of any participant aged under 18.
We collect the following personal information from children/tour participants under the age of 18:
- Name, address, email address, age, medical background and other medical information.
Collection Methods
We collect personal information from children using the following methods:
- On the Waiver & Liability Release and Medical Information Form that must be signed by a parent/guardian.
Use of Children's Personal Information
We use the personal data that we collect only for specific purposes. This includes, but is not limited to, offering our services, to manage registration/bookings, including access to and use of our services, to manage and facilitate booking enquiries and bookings processed via our Site or services, to communicate about use of our services, to respond to, or follow up on, comments and questions and otherwise provide customer service, notify about changes to our terms or privacy policy, ask participants to leave a review or take a survey, operate and improve our services, personalize user experience on our Site, measure interest in and improve our services, notify about promotions and special offers, to invite users to partake in a prize draw or competition, to protect, investigate and deter against fraudulent or illicit activity, unauthorized or illegal activity, administer and protect our business and to resolve disputes or troubleshoot problems.
We will only use personal data when the law allows us to. Most commonly, we will use personal data in the following circumstances:
- Where we need to perform a contract we are about to enter into or have entered into with a user.
- Where it is necessary for our legitimate interests (or those of a third party) and a user's interests and fundamental rights do not override those interests.
- With consent.
- Where we need to comply with a legal or regulatory obligation.
- Marketing
- Users may receive marketing messages from us if they have given consent, if they have requested to receive them, or if they have purchased services from us and if they have not opted out of receiving marketing messages.
Each time they receive an email of this type, they will be able to tell us if they no longer wish to receive them by clicking on the unsubscribe link that can be found at the bottom of each communication received from us, or by e-mailing info@molaritours.com with their request.
Public Availability
Children are not able to make their personal information publicly available on our Site.
Disclosure to Third Parties
We may disclose personal information we collect from children to third parties. The types of third parties we disclose this personal information to and how they use the personal information are as follows:
- Third party: Service delivery/provision partners; emergency responders and other medical practitioners.
- Use: For the delivery/provision of services; provision of medical or evacuation services.
Third Party Operators
Third parties do not use our Site to collect personal information about children who use our Site.
Parental Rights
A child's parent or guardian can review their child's personal information, direct us to delete their child's personal information (exception: unless as collected on our Waiver & Liability Release and Medical Information Form and in accordance with our retention policy relating to those documents), and refuse any further collection or use of their child's personal information. A parent or guardian can also agree to the collection and use of their child's personal information but not allow us to disclose that personal information to third parties, unless disclosure is part of the service provided by our Site. A parent or guardian can exercise these rights via the following method(s):
- Parents/guardians can request to review the personal information of their child by emailing: info@molaritours.com.
We will not require a child to disclose more information than is reasonably necessary to participate in our services.
Contact Information
Questions and concerns about this Children's Privacy Policy or about our, or third parties', collection and use of children's personal information, can be sent to:
Name: Russell Brown
Email: info@molaritours.com
Phone number: (587) 700-3476